Because all of our items are printed on demand, we do not allow cancellations of orders once they have been printed.

Orders may be cancelled prior to being printed, through the 'Cancel' link available under the order details page accessed by clicking the order number in your Tshirtgang Order History page. Orders cannot be cancelled if this link does not appear.

Refunds

We make every effort possible to ensure your items will be produced at their best quality. We offer a money-back guarantee on products that do not meet our quality standard.

We will offer a credit to your account, or a replacement item free of charge, if one or more of the following occurs:

• Printing Error: If the finished product is misaligned by more than one-inch (1.0") off center from the provided measurements
• Incorrect Printing: The finished product artwork differs from the artwork supplied to us
• Missing or Damaged Garments: If your item was not delivered in a timely manner, or the garment was ripped, torn, or damaged

Returns Without Cause

Due to the customized nature of our products, items cannot be returned that were correctly printed and delivered to the customer.  This includes any orders which do not fit, so please check our size guides carefully before ordering.